I forgot my user name and/or password. What do I do?
From the login home screen, select "Forgot Password" and enter your username. Password reset instructions will be sent to the email address registered to your account.
Soft Close: All lots end with a "Soft Close." A "Soft Close" means that if any bid is placed within the last two (2) minutes of the close of the Auction, the bid will automatically extend the closing time an additional two (2) minutes. Example: If a bid is placed at two (2) minutes before close, it will extend the closing time two (2) minutes. This feature protects Bidders from being outbid without the opportunity to be notified, and therefore allows a Bidder to place another bid before the close of the Auction.
Watchlist: When you are logged in to the website, you can view your watchlist by clicking on it in the top right-hand corner. Items that you placed a bid on will be automatically added to your watchlist. You may also add items to your watchlist by clicking the “eye symbol” on a lot. The watchlist will show items from multiple auctions at one time. During auction closing, you may also view the watchlist to bid as it shows a live countdown timer.
Max Bid: You can leave a maximum bid on an item if you like. The computer will bid up to that amount for you. It will only bid for you if another bidder places a bid. This is a feature to use if you want to bid on an item and not have to continue monitoring it. Example: An item is a current bid of $30. You can type in the bid box $100. The computer will bid for you up to $100 only if other bidders bid against you. In the instance 2 bidders place a bid at the same amount, the tie goes to the bidder who placed their bid first.
“As-Is, Where Is”: means all assets are being sold with all faults, without warranty or guarantee either expressed or implied, It is the responsibility of the Buyer to have thoroughly inspected the merchandise and to have satisfied his or her as to its condition and value and to bid based upon that judgment solely. Buyer will pay all cost for any and all repairs if required. ALL PURCHASES ARE FINAL. All items should be considered untested unless otherwise noted. There are no returns, exchanges, buybacks or refunds. Bidder waves their right to a charge back and agrees that they will not charge back on any credit/debit card purchases. Buyer Premiums: Many of our auctions have a buyer premium. This is a percentage we add to the winning bid price and it creates the total contract price. The buyer premium is prominently displayed in the terms of the auction and at the top of each auction. Please bid accordingly.